Outcome & Impact

The export system I designed for AdvisorHUB transformed a missing capability into a fully realized, enterprise‑grade workflow.

AdvisorHUB now delivers exports that feel intentional, reliable, and deeply integrated into the advisor workflow — exactly what an enterprise financial platform requires.

  • A consistent export menu across all pages

  • Reliable handling of large datasets

  • Predictable file naming

  • A unified tab taxonomy

  • Clean integration of revenue and fees

  • Spreadsheets that require no manual cleanup

  • A scalable system engineering can extend without redesign

  • Scalable

  • Predictable

  • Architecturally aligned

  • Ready for new financial products and data types

  • Copying data manually

  • Renaming files

  • Reformatting spreadsheets

  • Re‑exporting due to uncertainty

  • Preparing for client conversations

  • Analyzing portfolios

  • Collaborating with partners

  • Making informed decisions

AdvisorHUB now provides:

Foundation for future growth

Advisors now spend less time:

And more time:

Book of Business

Advisor HUB

Emulate Client

View Relationship

Book of Business

Total Summary

Family Relationships

Service Relationships

Entities

AUM

AUA

Deposits

PB TTM Revenue

Family

Family

Family

Family

Family

Miller Family

Garcia Family

Johnson Family

Lewis Family

Export Book of Business

Martinez Family

Miller Service

John Miller

Jamie Miller

Martha Miller

32

28

28

$000,000,000

$000,000,000

$000,000,000

$000,000,000

00/00/0000

00/00/0000

00/00/0000

00/00/0000

Emulate

Emulate

Emulate

Emulate

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

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$000,000,000

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$000,000,000

$000,000,000

$000,000,000

$000,000,000

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$000,000,000

$000,000,000

$000,000,000

00/00/0000

00/00/0000

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00/00/0000

00/00/0000

00/00/0000

00/00/0000

00/00/0000

00/00/0000

Service

Entity

Entity

Entity

Relationship

Client Name

DOB

Emulation

Last Contact Date

AUM

AUA

Deposits

Liabilities

PB TTM Revenue

Search for Client

Global Search

Family

Family

Roberts Family

Wilson Family

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

00/00/0000

00/00/0000

Book of Business

Advisor HUB

Emulate Client

View Relationship

Book of Business

Total Summary

Family Relationships

Service Relationships

Entities

AUM

AUA

Deposits

PB TTM Revenue

Family

Family

Family

Family

Family

Miller Family

Garcia Family

Johnson Family

Lewis Family

Export Book of Business

Martinez Family

Miller Service

John Miller

Jamie Miller

Martha Miller

32

28

28

$000,000,000

$000,000,000

$000,000,000

$000,000,000

00/00/0000

00/00/0000

00/00/0000

00/00/0000

Emulate

Emulate

Emulate

Emulate

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

00/00/0000

00/00/0000

00/00/0000

00/00/0000

00/00/0000

00/00/0000

00/00/0000

00/00/0000

00/00/0000

Service

Entity

Entity

Entity

Relationship

Client Name

DOB

Emulation

Last Contact Date

AUM

AUA

Deposits

Liabilities

PB TTM Revenue

Search for Client

Global Search

Family

Family

Roberts Family

Wilson Family

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

$000,000,000

00/00/0000

00/00/0000

Spreadsheet Design System

Once the UI and modal patterns were established, the next challenge was ensuring that the spreadsheets themselves were consistent, predictable, and usable.

Before this work, AdvisorHUB had no spreadsheet standards. I designed a complete spreadsheet design system that governs:

  • File naming

  • Tab naming

  • Tab ordering

  • Column ordering


This system ensures that every export — regardless of page or relationship level — follows the same rules.


Advisors often manage dozens of exports across multiple clients. Without consistent naming, files become difficult to organize.

I introduced a naming convention that encodes essential context directly into the filename:

  • Relationship name

  • Relationship level

  • Page or table context

  • Tab name (for single‑table exports)

File Naming Conventions

Tab Naming Conventions

Spreadsheet naming conventions for all exports

Multi‑table exports required a second layer of standardization: tab naming.

I created a unified taxonomy that applies across Financials exports:

Advisor workflows span multiple surfaces in AdvisorHUB, but the most export‑heavy pages are:

  • Book of Business

  • Financials at Family, Service, and Entity levels

Each of these pages contains dense tables that advisors frequently need to export.

Export Entry Points in the UI

A unified export menu platform

The menu provides two actions:

This pattern scales cleanly across:

To ensure consistency across AdvisorHUB, I introduced a single export menu pattern that appears in the same location on every Financials page and on the Book of Business page

Export this table — for quick, single‑dataset workflows

Export all financial tables — for preparing comprehensive client review materials

  • Family Financials

  • Service Financials

  • Entity Financials

  • Book of Business

Advisors never need to relearn how exporting works — the interaction is consistent everywhere.

joshua.hoffert@cognizant.com

UX Designer

Context & Problem

AdvisorHUB is built around structured, tabular financial data. Advisors rely on this data to prepare for client conversations, analyze portfolios, and collaborate with with other advisor roles. Because of this, exporting data into Excel is not a secondary action — it is a core workflow.

However, when I began this work, AdvisorHUB had no export functionality at all. Advisors could view data, but they couldn’t extract it, share it, or use it in downstream workflows. This created friction across nearly every part of their day:

  • They manually copied data into spreadsheets.

  • They couldn’t prepare client review materials efficiently.

AdvisorHUB needed a complete export system — one that worked across every relationship level, every financial category, and every advisor workflow.

Design the entire exporting experience MVP from the ground up, including:

  • Where exports live in the UI

  • How large exports are handled

  • How spreadsheets are structured

  • How revenue and fees integrate into multi‑tab exports

This case study describes how I designed a unified, scalable export system for AdvisorHUB.

My role:

What the modal and pattern solves

Handling Very Large Exports

Some AdvisorHUB exports — especially from the Book of Business — can contain thousands of rows. Without feedback, advisors would be unsure whether the export was processing or stuck.

To solve this, I designed a large export modal that appears whenever an export is expected to take longer than a typical single‑table download.

Sets expectations — Advisors know the export may take time.

Communicates system behavior — Advisors see that the export is actively processing.

Supports future asynchronous workflows — The modal pattern can evolve into email‑based delivery for extremely large exports.


This modal became a reusable pattern across AdvisorHUB, ensuring consistent handling of heavy operations.

Information Architecture

Interaction Design

Systems Design

Evaluation

AdvisorHUB Exports

CASE STUDY